Resources and Support

Everyone needs help from time to time, so we've put together our top resources and a list of places you can reach out to for help when you need it.

Welfare and Community Staff Resources

Request Support
At First Defence Finance, we’re proud to support serving personnel, veterans, and their families. One of our key missions is to help build financial resilience across the Armed Forces community.

If you work in Armed Forces welfare, community engagement, or pastoral care, we’re here to help you support those you serve.

Whether you need leaflets, posters, or would like to arrange an in-person or virtual financial wellbeing session, we’ve got you covered.

Use our quick request form and a member of the team will be in touch ASAP.
Resource Request Form

Serving Personnel, Families and Veteran Resources

Benefits Calculator
Over 56% of people assume they are not entitled to support or simply don’t know what support is available (Resident Voice Index, 2022). Don’t be one of them!

Answer four simple questions for a quick estimate of how much you could boost your income by each month.

After that, it only takes a few minutes to enter more details and get a list of the benefits, payments or vouchers you could qualify for and how you can claim them.

Any information you put into the calculator is confidential. We don’t store it or share it with anyone else!

Click the button below to use the calculator which is hosted by our parent company 'Plane Saver'.
Use the benefits calculator
Tracing Lost Pensions
If you've lost track of your pension and need to reconnect with it, this Government service can assist you in finding the necessary contact details.

Please note that while this service provides contact information, it does not disclose whether you have a pension or its current value. To initiate your search, simply click the button below and access the service on the official .gov website.

Remember, you'll need the name of an employer or a pension provider to proceed.
Government Pension Tracing Service
Money Helper
Backed by the government, MoneyHelper cuts through the jargon and complexities, offering free and impartial guidance.

With online, phone, and face-to-face support, as well as access to trusted services, they can help you to take control of your finances. For comprehensive money and pensions help all in one place, click the button below to be redirected to their website.
Visit Money Helper
Will Writing Service
We have partnered with The Will Guys to offer our members a free basic will - all you need to pay for is the postage!

Click below to get started.
Visit The Will Guys
Money Management App
We are partnered with Snoop, a free app that helps you track your spending more closely and finds you new ways to save money - things you might not have spotted.

Snoop’s always tracking who’s taking your money to check you’re not overpaying on your bills.

When you’re signed up to Snoop, you’ll get access to special offers and exclusive deals to help cut your costs.

Even if you aren’t signed up, you can still use the switching services on their website to get a better deal.
Get The Snoop App

Other Support Services

Help With Gambling
GamCare is the leading provider of information, advice and support for anyone affected by gambling harms.

They operate the National Gambling Helpline, provide structured support for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Find Out More
Help With Debt
StepChange provides free and non-judgmental debt advice and support to people across the UK.

Since 1993, they have helped more than 7.5 million people with debt problems take back control of their finances and their lives.

If you currently have a loan with us and you are struggling with your finances, please reach out to us and we will work with you to find a solution: info@firstdefencefinance.co.uk
Visit StepChange
Support During Separation or Divorce
Separation or divorce can be especially challenging within military life.

We’ve linked to a comprehensive government guide specifically created for military personnel, spouses, and partners. It covers key information on housing, finances, legal support, and where to find further help during this time of transition.
Access the Government Guide